DR. RAKIB UDDIN – TERMS & CONDITIONS

Please take the time to read these terms and conditions.  By becoming a patient of DR. RAKIB UDDIN or making an appointment at Ascension Cosmetic

Medicine you are agreeing to these terms and conditions.

 

CONSULTATION FEE:

Patients seeing DR. RAKIB UDDIN for any consultation will incur a $100 consult fee. These fees are non-negotiable.

 

CANCELLATION/NO SHOW FEE:

A cancellation fee of $150 will be charged for cancellations within 24 hours of the scheduled appointment. If a patient does not turn up to an appointment a

fee of $150 will also be charged. This is non-negotiable. There will be no fee for appointments rescheduled or cancelled with more than 24 hours notice.

 

REFUND POLICY:

It is important to note that with any medical procedure there is no guarantee of results and outcomes. Every patient is different, and no treatment plan is an exact science. DR. RAKIB UDDIN will make every effort to ensure that your aesthetic outcome is achieved. However we can never guarantee the results of the treatment provided. As a patient of DR. RAKIB UDDIN, you acknowledge that there is no guarantee for any procedure that is performed in the clinic. As the treatment has been provided, as well as use of product and time, no refund will be provided by any consulting doctor/nurse/therapist. This is non-negotiable.

 

SUITABILITY FOR TREATMENT:

Treatments vary from patient to patient and DR. RAKIB UDDIN or his nurses/therapists may not always be able to treat you for what you have made a booking for. It is at the discretion of the practitioner as to whether they believe the patient is suitable for the treatment presenting. Our patient’s safety is our primary concern, and we will not treat if the patient is unsuitable for the procedure. If this occurs the patient will be charged a $100 consult fee as per our consultation terms and conditions. This is non-negotiable.

 

ASYMMETRY:

All faces are asymmetrical. Our doctors, nurses and therapists will do our best to improve this. However asymmetry is still common after a procedure has been performed. All corrections of asymmetry post treatment are at the cost of the patient. DR. RAKIB UDDIN does not offer any complimentary treatments in the case of asymmetry.

 

CREDIT CARD LEVY:

Payments made via AMEX will incur a 3% surcharge.

 

REVIEW OF PROCEDURE:

A complementary review is offered 2 weeks post procedure. If you have any issues or concerns in the meantime, please call the clinic on 1300 165 374 or email info@drrakibuddin.com.au.

 

CEASING THE CLINIC-PATIENT RELATIONSHIP:

DR. RAKIB UDDIN and his nurses/therapists reserve the right to cease the clinic-patient relationship at any time. In this case, the patient will be offered an alternative doctor or clinic to continue their treatments.

 

FEEDBACK & COMPLAINTS:

Please send all feedback and complaints to info@drrakib.com.au and the feedback process will be followed.

 

 

DR. RAKIB UDDIN